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Terms & Conditions

Want to learn more about our products and services? Can’t find what you are looking for?
Want to talk to someone about online training in general? Get in in touch!

The Agreement

These subscriber terms of service, also referred to as “Terms of Service” or “Terms,” govern how you use our services and establish a binding contract between you, the subscriber, and Essential Safety Training, a UK corporation, on the terms under which the latter will grant the subscriber access to the former’s services. By activating their membership (acceptance), subscribers indicate that they agree to be bound by these terms of usage.
By activating their membership (acceptance), subscribers indicate that they agree to be bound by these terms of usage.
The subscriber acknowledges that the legal effect of their electronic permission will be the same as if they had signed it in person. These Terms of Use are meant to take precedence over any applicable legal restrictions that may otherwise restrict their enforceability or impact to the extent allowed by law, as they were entered into electronically. For future reference, kindly save a copy of these Terms of Service to your computer.
The language used to write these terms is English.

Our Introduction and Contact information

Essential Safety Training is a business based at 71-75, Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. Registered Company: SKILLXCELLENCE ACADEMY LIMITED. Company number: 15368691
You can contact us by sending an email to info@essentialsafetytraining.org
In the event that we must get in touch with you, we will do so via phone, email, or mail at the address you provided when making your transaction.
Emails are part of “writing.” Emails are included when the keywords “writing” or “written” are used. “https://essentialsafetytraining.org” is referred to as a “website.

Your personal information

We will only use your personal information in accordance with our privacy policies.
Please email us at info@essentialsafetytraining.org if you desire to change your preferences regarding unsolicited commercial messages.

Our right to make alterations

We may, from time to time, update these Terms and/or modify the Services for legitimate business purposes in order to reflect changes in the demands of the business, including modifications to features and functionality, market conditions, technology, payment options, pertinent laws and regulatory requirements, and system capabilities. To the extent allowed by law, changes take effect immediately upon posting on our website. If a subscriber uses any of the services after the terms of use have been amended, it indicates that the subscriber has read, understood, and consents to the changes, as long as applicable laws are followed. To make sure you’re current, you should thus go over the Terms once more.

2. If we change these Terms in a way that affects you significantly, you will be informed beforehand. Kindly ensure that you thoroughly read any such notices. You accept the changes if you keep using the service after they go into effect. If you decide that you no longer want to use the service in accordance with the modified version of the Terms, you can terminate your membership by sending an email to info@essentialsafetytraining.org.

Common

Students can use the Services to access recorded instruction, tutoring, and courses. The Services include but are not limited to facilitating and delivering Courses and related materials.
You are entirely responsible for any service, telephony, data, and/or other fees and costs incurred in connection with your access to and use of the Services, as well as for procuring and maintaining all telephone, computer hardware, and other equipment required for such access and usage.
If you choose to access or use our Services that require payment of a charge, you agree to pay that cost and any and all taxes related to that access or use. If you give credit card information to pay for such fees, you represent and warrant that you have the authority to do so, and you permit Essential Safety Training to charge your credit card regularly to pay the fees as they become required.
If your payment method fails or your account is past due, we may use various collection measures to collect outstanding costs. Other payment methods on file with us may be charged, and/or collection agencies and legal counsel may be retained. We may also suspend or terminate your access to any of the Services awaiting the payment of any obligations owed to Essential Safety Training.
All of your usage, access, and other actions related to the Services must comply with all relevant laws and regulations, including, but not limited to, laws relating to copyright and other intellectual property use, as well as laws relating to privacy and personal identity. Furthermore, access to our services is forbidden from regions where their contents are illegal. You undertake to abide by all applicable rules governing the transmission of technical data exported from the United Kingdom or your home country. You must agree to follow all local rules governing online behaviour and content.

Membership

Once you join our services, you automatically become an Essential Safety Training member. Your Essential Safety Training subscription will remain active until you or we decide to cancel it.
The name specified while enrolling in Essential Safety Training will be shown and viewable to other Essential Safety Training students onsite inside the leaderboard as part of our leaderboard functionality.
If you entered incorrect information while registering or placing an order, please log in to your member’s area, click on your profile, and update your information. If you have any problems or require additional assistance, please feel free to contact us here.
We shall make the digital content accessible as soon as we approve your order. You have a legal right to cancel most services within 14 days and receive a refund. Once payment is received and products have been delivered to the student’s dashboard, or have been accessed, refunds are not available. This does not affect your statutory rights.

N.B: Upon becoming a subscriber to Essential Safty Training, you will have access to all courses. A subscriber can enrol in up to 10 courses at any time through the subscriber dashboard. Once a learner has registered for 10 courses, they must complete a course before enrolling in another. Upon completion of a course, the subscriber is free to take another.

You will have access to classes where you can ask questions, engage with educators, and contact customer service here or at info@essentialsafetytraining.org during your membership.
You permit us to charge your membership fee to your Payment Method unless you cancel your membership before your payment date (see “Cancellation and other changes” below).
The majority of our services are delivered via the Internet. To use them, you’ll need Internet connectivity and a suitable device, as well as a current, legitimate, and accepted means of payment that you can update at any time (“Payment Method”). We may make a tiny charge in the form of a nominal refundable amount and then refund that charge in order to authenticate your payment method. No money will be paid to Essential Safety Training as a result of this transaction.
You must be an active user of our Services to qualify for a lifetime membership. Lifetime memberships that have not been active for a period of 12 months will be deactivated, and we have the right to terminate membership without reimbursement. Essential Safety Training determines activity and inactivity depending on a user’s login to either desktop or mobile services.
A parent account, which is designated as the provider of the family subscription, will have administrative rights to add and remove individuals from the account when it comes to family/friend accounts. If a parent account is terminated, all child accounts are terminated as well. A child account is one that has been joined to a family by a parent account. A child’s account cannot be used to delete a parent’s account. In terms of diplomas, certifications, and course materials, each account in a family plan will have its own history. A basic reactivation will be available to all accounts.
Membership alone does not grant access to regulated qualifications, additional content, course materials, or certifications to premium, family, per-course, or lifetime members. These are instead available as part of Essential Safety Training special offerings or as a one-time purchase.
Third-party membership vouchers may only grant access to a single course or module, after which you will be charged the same subscription fees as a standard member if you desire to continue using our Services.
While we do not offer refunds or credits for partial membership periods, lessons, or Courses, please contact us if you have any questions.

Charging

Our service’s membership cost will be billed on a recurrent basis according to your membership plan. Your Payment Method will be charged on the calendar day that corresponds to the start of your paid subscription. If your Payment Method has not properly settled, or if your paying membership began on a day not included in a given month, the timing of your billing may alter. If the whole payment fails, we may try to collect a portion of the amount.
If a payment does not go through due to expiration, insufficient funds, or other reasons, and you do not alter your Payment Method or terminate your account, we may:

end our agreement with you. and/or
prohibit your access to the service until we receive a valid Payment Method. You authorise us to continue billing the Payment Method, as it may be modified if we suspend Your access, and you remain responsible for any uncollected amounts. It’s possible that your payment billing dates will alter as a result of this.

The provider of your Payment Method may charge you a foreign transaction fee or other fees for specific Payment Methods. For further information, contact your Payment Method service provider.
Please contact us here if you have any questions regarding a payment made to your account.

Right to Cancel Order

Some of Essential Safety Training’s courses are not included in subscription packages and are only available for singular purchases. The following policies are applicable for such courses:

The Subscriber has a conditional right to cancel an order within 14 days after delivery, provided that the Subscriber provides a proper reason for cancelling.
Upon becoming a Subscriber at Essential Safety Training, access to all courses is granted.
As a Subscriber, enrollment in up to 10 courses is permissible at any given time. Access to all enrolled courses is available from the Subscriber’s dashboard. If a Subscriber has already enrolled in 10 courses, completion of a course is required before additional course enrollment is allowed.

Right to Cancel Membership

Essential Safety Training memberships are subject to automatic renewal for subsequent 12-month periods unless the Subscriber cancels their membership or Essential Safety Training terminates it. The Subscriber may cancel their subscription at any time through their account, subject to the terms of their chosen payment method for subsequent billing cycles. Essential Safety Training reserves the right to charge the Subscriber according to the selected payment method.
Upon cancellation of the subscription, the Subscriber will lose access to all courses enrolled during their Essential Safety Training membership at the end of their billing period. While the subscribers can view recordings of classes they previously attended, they will not have access to future classes, and they will be unable to add a new course.
To terminate the Essential Safety Training account, the Subscriber must contact support in accordance with Essential Safety Training’s policies and procedures.

Cancellation & Other Changes

Your Essential Safety Training membership can be canceled at any time. Please contact us here if you have any questions regarding a payment made to your account. To cancel, log in to your Members Area and access your student profile section by clicking the profile button. You can cancel your membership and benefits by going to the Membership and Payments tab and following the procedures. You’ll be given a few options, such as pausing your membership or switching to a lower-cost plan. You may be prompted to finalise cancellation over the phone using a free phone number provided to you for a specified group of students. You’ll be able to view recordings of classes you’ve already attended but not future ones, and you won’t be able to add a new course. If you signed up for Essential Safety Training using a third-party account (such as an app store) as a Payment Method and want to cancel your membership at any time, you may need to do so through that third-party, for example, by visiting your account with the applicable third-party and turning off auto-renew, or unsubscribing from the Essential Safety Training service. While we do not offer refunds or credits for partial membership periods, lessons, or Courses, please contact us here if you have any questions.
We strive to process cancellations as quickly as possible, which is why we’ve included a cancellation feature in your Members Area. You can also discontinue your membership by completing and returning this cancellation form.
The right to terminate the services:

If you do not comply with these Terms, including your payment responsibilities, we may terminate your access to the Services.
We might send you a letter informing you that we are ceasing to provide the Services. We will notify you in advance and reimburse any amounts you have paid in advance for Services that will not be provided.

When you cancel your membership, you have the opportunity to renew it at any time in the future. If you opt to renew, your subscription will begin anew, and your account will be charged for the next year. The plan you’ll be reverted to is the one you cancelled previously.
Your existing subscription will continue until the end of its current term before switching to the One Course Plan if you choose a reduced-price plan known as a “One Course Plan.” Also, if you are currently subscribed to a higher-priced plan, such as the annual subscription, your current subscription will remain as is, and you will continue to receive the membership advantages associated with that plan. Your plan will change to the One Course Plan at the end of your subscription period.
We reserve the right to modify our service plans and prices at any moment, and we may do so. Any price adjustments will be communicated to you in advance by Essential Safety Training. We’ll update this page and/or notify you via the members’ user interface, the membership and payments user interface, and/or other reasonable ways, such as an email message sent to the email address indicated in your account. Membership subscription pricing changes will take effect at the beginning of the next subscription month after the date of the price change. Changes in the pricing of Membership Subscriptions will take effect at the beginning of the next subscription period after the date of the change. As a precaution, please read any pricing change message carefully, and if you have any questions or issues about your account, please contact us at info@essentialsafetytraining.org.

Please contact us here if you have any payment-related questions or any other membership questions.

If you decide to buy:

Refunds cannot be issued without fair cause, as defined by inaccurate content or pricing, a certificate, course materials, assignment retakes, or any other optional course content from the members’ area, checkout page, or any other manner.
When a subscription is renewed annually or any other period of course access, including purchases made via promotional communications via email, SMS, or any other method, refunds are not available unless there is just cause, as defined by incorrect content pricing or other circumstances set forth in these Terms of Use.

If the Subscriber chooses to switch to the lower-priced One Course Plan after their current subscription term ends, the subscription will continue until the end of the current term and then automatically switch to the new plan. This means that if you’re already subscribed to a more expensive plan, like an annual subscription, it will keep working as it is now with all the benefits it offers. But when your subscription period ends, it will be changed to the One Course Plan.
Any customised offers provided on the website will expire and lose their validity after 30 days unless otherwise specified in the offer regarding its duration.

Subscriber Warranties, Rights, Representations, & Obligations

Subscriber will be allowed a limited, non-exclusive, revocable, non-transferable, and non-sublicensable licence to access that portion of our service that applies to your subscription type, subject to these Terms of Use. The company is not obligated to maintain the website or to maintain it in its current form by consenting to such access. The Company may upgrade, modify, change, or enhance the Services and convert a Subscriber to a new version thereof at any time in its sole discretion, as long as it is not detrimental to the Subscriber’s use of the Services and on reasonable prior notice to the Subscriber (unless the change is of critical business importance or outside the Company’s control, in which case the Company will explain).
The subscriber undertakes to follow any rules or regulations published by the company regarding subscriber conduct; such rules and regulations are hereby incorporated into these Terms of Use by reference. The company has the right to deny a subscriber access to our service if the subscriber has failed to abide by these terms of use or appears likely to do so in the company’s sole judgment.
Subscriber agrees that the Company may, but is not obligated to, monitor the Services or any portion thereof and/or oversee compliance with these Terms of Use in its sole discretion.
On behalf of itself and any other Subscribers added to their membership (“Authorised End Users” or “Multi-User Subscriptions”), Subscriber commits, acknowledges, and accepts that:

Third-party access privileges may not be transmitted.
Viruses will not be accessed, stored, distributed, or transmitted by it,
This will utilise the Services in accordance with all applicable laws and regulations,
The Services or any component thereof will not be rented, leased, sublicensed, resold, distributed, transferred, copied, or modified,
It will not reverse engineer or otherwise seek to construct the source code from the object code made available hereunder, nor will it decompile, create, or attempt to create the source code from the object code made available hereunder.
It will not copy, distribute, edit, publicly display, publicly perform, republish, download, store, or transmit the Services or any part of them,
It will not remove or change any copyright, trademark, or other proprietary rights notices from materials copied from the Website or included in the Services,
It is solely responsible for obtaining, installing, operating, and maintaining the hardware and software environment, as well as network connections and telecommunication lines, required to access and use the Services,
It will not use the Services in any way or conjunction with any content, data, hardware, software, or other materials that infringe or violates any third-party patent, copyright, trade secret, trademark, or other intellectual property right or that constitutes defamation, libel, invasion of privacy, or violation of any right of publicity or other third-party rights, or that is a violation of any law.

Return and Refund Policy

As part of our steadfast commitment to providing exemplary customer service, Essential Safety Training is pleased to uphold a return and refund policy. If you determine that our training services do not meet your needs, you are entitled to cancel your enrolment and request a refund within 14 days of purchase. This applies to courses obtained through Essential Safety Training or authorised third-party platforms. A processing fee of £5 will be deducted from the initial purchase amount prior to issuing the refund. This policy remains subject to fair usage. If the learner has completed 50% or more of a course and/or if Essential Safety Training deems the learner to have exploited the product before initiating a refund, the learner shall be ineligible to request a refund from Essential Safety Training, regardless of the cause, and this policy (14-day money-back guarantee) will be rendered null and void.
If any fraudulent activity is suspected, the learner shall be ineligible to request a refund from Essential Safety Training, regardless of the cause, and the 14-day money-back guarantee will be rendered null and void. Furthermore, Essential Safety Training has the authority to forfeit any access to the course and ban the learner from further using the platform.
Notwithstanding any conflicting provisions contained in the return policy, in the case of an annual subscription’s automatic renewal, a specific exemption shall be enforced. In such a scenario, upon the renewal of the annual subscription following the expiry of its term, the learner shall renounce the entitlement to seek a refund, irrespective of any cause whatsoever.

Annual Subscriptions, Rights & Obligations

An annual subscription for courses offered by Essential Safety Training refers to a payment plan whereby the learner pays a single fee in advance for access to a predetermined set of courses on the Essential Safety Training platform for a period of one year. During the subscription period, the learner may typically access a range of courses.
The learner who subscribes annually to Essential Safety Training is limited to accessing a maximum of 10 courses at any given time and may only begin a new course after completing one of the initial 10, thereby ensuring a total course count of 10. It is important to note that the annual subscription does not include any courses offered by awarding bodies listed on the Essential Safety Training website.
The allocation of courses to learners is subject to availability, and if a course becomes unavailable for any reason after being available in the course library during the subscription period, the learner cannot take it, and Essential Safety Training will not be held liable. However, the learner may take the course as soon as it becomes available in the course library.
In the event that a learner purchases an annual subscription at a discounted price from Essential Safety Training, said learner shall forfeit the right to request a refund for any reason as a result of purchasing the said subscription at a discounted price.
Upon completion of 50% or more of multiple courses, the learner shall be ineligible to request a refund from Essential Safety Training, regardless of the cause.

To clarify, upon purchasing an annual subscription from Essential Safety Training to access their online courses, if the learner completes at least 50% of the courses and subsequently requests a refund after completing several courses, Essential Safety Training reserves the right to deny the learner’s request in accordance with the Terms and Conditions Agreement.

Auto-renewal applies to the annual subscription, and upon renewal of the subscription following its term expiration, the learner forfeits the right to request a refund for any reason whatsoever.

The Lifetime Access

By enrolling in our Prime Learners program for a one-time fee, the learner shall be granted immediate, limitless, and perpetual access to over 50+ courses offered by Essential Safety Training, including all forthcoming updates and additions.
The subscriber shall be authorised a one-time enrollment fee, affording access to all courses provided by Essential Safety Training, inclusive of any newly added courses to the platform in the future.
Subscribers shall be eligible for unlimited access to all courses, as well as access to all career certificate packages, a complimentary student ID card, and various other benefits provided by Essential Safety Training.
The subscriber is prohibited from transferring lifetime access to any third party.
If a learner acquires a lifetime subscription at a discounted rate from Essential Safety Training, the right of the learner to seek a refund for any reason shall be rendered void subsequent to the procurement of the aforementioned lifetime subscription at a discounted price.
Upon acquiring a lifetime subscription from Essential Safety Training and completing 50% or more of multiple courses, the learner shall be ineligible to solicit a refund from Essential Safety Training, irrespective of the cause.
Essential Safety Training reserves the right to revoke the lifetime access of the subscriber in the event of a violation of our terms and conditions.

PDF Certificate

Upon successful completion of the course, participants will be entitled to receive a complimentary CPD-accredited digital certificate.

Availability of Website

The Subscriber acknowledges that data traffic on the Internet may create delays in downloading information from the Website, and it agrees not to hold the Company accountable for delays that are normal in the course of Internet use. Due to such delays, or delays caused by the Company’s upgrading, modification, or standard maintenance of the Website, Subscriber further understands and agrees that the Website will not be available on a continuous twenty-four-hour basis.

Third Party Links or Information

This website may include links to other websites that are not owned or maintained by the Company. The company is not responsible for the content, accuracy, or viewpoints stated on such third-party websites and does not research, monitor, or check for the correctness or completeness of these websites. The presence of a link on this website does not mean that the Company approves or endorses the linked website. Subscribers who leave this website to visit third-party websites do so at their own risk.

Disclaimers of Statements/Warranties

The use of the services or items obtained through the services is at the subscriber’s own risk. The services are provided “As Is” and “As Available” without any express or implied statements or warranties of any kind. Neither company nor anyone associated with the company makes any statement, warranty, or representation regarding the services’ completeness, security, reliability, quality, accuracy, or availability. Without limiting the foregoing, neither company nor anyone associated with the company promises that the services or items obtained through the services or any portion thereof will be accurate, relatable, error-free or uninterrupted, that defects will be corrected, that the services or the website or the server that makes it available, are free of viruses or other harmful components, or that the services or items obtained through the services will otherwise meet subscriber’s need or expectations. COMPANY HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
The above does not impact any implied warranties that cannot be isolated or restricted under applicable law.
No conversational or written representations, information, or advice provided by the company or its approved representative shall create a warranty or extend the scope of this warranty in any way.

Limitation of Liability

Company does not restrict or eliminate its liability for (I) death or personal injury caused by its negligence, (II) fraud or fraudulent misrepresentation, or (III) any other issue for which it would be illegal for the company to do so.
This statement refers to multi-user subscriptions: In no incident shall corporation, its licensors, staff, operatives, officers, or executives be responsible to subscribers or any third party for any specific, punitive, incidental, implicit, or consequential damages of any kind, or any damages or loss of profits, whether or not corporation has been made aware of such services or of any website referred to in this section. Regardless of the foregoing, subscriber’s sole remedy and company’s entire liability, if any, for any claims arising out of these terms of use shall be limited to the fewer of (I) the total spent by subscriber to company in annual subscriptions during the twelve month period immediately preceding the date on which the claim or action arose or (II) one hundred fifty pound (£150), irrespective of if the claim or action is dependent on contract, tort, warranty, indemnity, or any other legal theory. This restriction will not be widened by the existence of numerous claims. All claims and damages arising from the misuse of the services by the subscriber and/or its authorised end users shall be the responsibility of the subscriber.
Individual subscribers who live in a European Union member nations are subject to these provisions: The company, its licensors, employees, agents, officers, and directors will not be liable to you or any third party for any indirect, consequential losses (where consequential losses means loss arising as a side effect of the main loss), which are not a reasonably foreseeable consequence of such main damage or loss, including but not constrained to (I) Income or revenue loss, (II) Business loss, (III) Profit loss, (IV) Anticipated Savings Loss, or (V) Data loss.

Your Right to Cancel

Some of our exclusive courses won’t be available in the subscription. Those will be available only in singular purchases. The following policies are applicable to those courses:

By contacting Essential Safety Training support here, you can have your Essential Safety Training account deleted (Please see your Rights Section for more details).

You can cancel your order up to 14 days after your order is delivered. But you have to give a proper reason for cancelling. This period allows you a conditional right to cancel.
How to cancel: Simply email us at info@essentialsafetytraining.org or call us at +4402382358539 with your order details to cancel your order.

Promotional Offers

By becoming a subscriber, you agree to content to receive promotional messages from the Company from time to time. This can include discounts, exclusive offers, free courses etc.

Any coupon codes, vouchers, discount counts, etc., may only be available for a short period of time and may not be used after they have expired.

Voucher codes are only applicable to the original full price of the course.

Coupon codes may not work on professional and regulated courses unless stated otherwise in the promotional message.

Subscribers cannot use multiple coupons/vouchers at the same time.

Refunds are not applicable for any materials purchased using promotional offers.

Indemnity

Subscriber agrees to fully indemnify and defend Company, its officers, employees, agents, successors and assigns from and against any damages, losses, and expenses (including reasonable attorneys’ fees) resulting from any third-party claim, action, or demand arising out of Subscriber’s breach of any representation, warranty, covenant, obligation, or duty under this Agreement.

Survival

All terms relating to proprietary rights, fee payment, confidentiality, warranty disclaimer, indemnification, and limitation of liability will survive the expiration or earlier termination of these Terms of Service.

Assignment

These Terms of Use may not be transferred in whole or in part by the Subscriber. At any time, the Company may assign these Terms of Use and/or subcontract some or all of its duties hereunder. If this occurs, we will notify you in writing and ensure that the transfer does not impact your contractual rights.

Complaints & Online Dispute Resolution

If you have any problems with our services, please contact us. We will make every effort to fix any difficulties as quickly as possible.

Laws

Unless otherwise required by mandatory law in your jurisdiction, our contract with you (and any non-contractual disputes/claims arising out of or in connection with it) is governed by the laws of the United Kingdom, without regard to choice or conflict of law principles. You may bring legal action against us in the courts of the United Kingdom.

Injunction

Subscriber recognises that a breach of any confidentiality or proprietary rights provision of these Terms of Use could result in irreparable harm to the Company, for which monetary damages would be insufficient recompense. As a result, in addition to any other relief to which Company may be entitled at law or in equity, Company may seek an injunction to prevent Subscriber from taking any and all acts in violation of those provisions, which remedy shall be cumulative and not exclusive, and Company may seek the entry of an injunction enjoining any breach or threatened breach of those provisions.

Severability

If any provision of this Agreement of Service is found to be contrary to law by a court of competent jurisdiction, that provision will be changed and interpreted to best achieve the original provision’s objectives to the fullest extent permitted by law, and the remaining provisions of these Terms of Service will remain in full force and effect.

Complete Understanding

These Terms of Use, together with the Privacy Policy and Cookie Policy, are the only and final agreement between Subscriber and Company regarding the Services and override all prior and contemporaneous understandings, agreements, representations, warranties, or terms of use, both written and oral, regarding the Services.

Confidentiality

Both Essential Safety Training and the Client agree to the following provisions, which shall remain in effect during the term of the Agreement and for five (5) years after its termination:
The parties shall maintain the confidentiality of all Confidential Information and shall not disclose such information to any third party except as provided in these Terms and Conditions or as authorised in writing by the other party. Confidential Information shall not be used for any purpose other than as contemplated by these Terms and Conditions or the Agreement.
Neither party shall make any copies of, record in any way, or part with possession of any Confidential Information and shall ensure that their directors, officers, employees, contractors, agents, or advisers do not breach the confidentiality provisions of these Terms and Conditions.
Either party may disclose Confidential Information to its subcontractors or suppliers or group companies, any governmental or regulatory authority, or any employees or officers of such parties, provided that such disclosure is necessary for the purposes contemplated by these Terms and Conditions or the Agreement, or as required by law, and provided that the recipients are aware of the obligations of confidentiality and agree to keep the confidential information confidential and to use it only for the purposes for which the disclosure is made.
Either party may use or disclose Confidential Information that has become public knowledge through no fault of the receiving party, provided that the receiving party does not disclose any part of such Confidential Information that is not already public knowledge.
The provisions of this Clause shall continue to be binding notwithstanding the termination of the Agreement for any reason.
Notwithstanding anything contained in Clause, Essential Safety Training
and its service providers shall employ industry-standard systems, applications, and protocols to safeguard personal information and mitigate the likelihood of theft, damage, loss, unauthorised access, or misuse of information. However, Essential Safety Training
cannot guarantee absolute protection or security of any personal data stored by us or any third-party service providers, despite our best efforts to preserve your privacy and data integrity.

Variation and Amendments

If the subscriber desires to modify any details of the Terms of Use, it shall promptly notify Essential Safety Training in writing. Essential Safety Training shall make all reasonable efforts to effectuate the requested changes, and any related additional costs shall be mutually agreed upon in writing by Essential Safety Training and the Client prior to the implementation of any such changes.
In the event that Essential Safety Training is compelled to make any modifications to the arrangements pertaining to the provision of the Services due to circumstances beyond its control, it shall forthwith notify the Client. Essential Safety Training shall exert its best efforts to minimise such changes and shall endeavour to present alternative arrangements to the Client that are as comparable to the original as is feasible under the circumstances.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 01/04/2024

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